Last Updated: January 6, 2025
Introduction
Welcome to Albion Construction's Privacy Policy. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, use our services, or communicate with us.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number, mailing address)
- Project details and requirements
- Communication preferences
- Employment information (for job applicants and employees)
- Any other information you choose to provide
Automatically Collected Information
Through our website and CRM system, we automatically collect:
- Usage data (pages visited, time spent on pages, navigation patterns)
- Device information (IP address, browser type, device type)
- Location data (limited to NYC area verification)
- Interaction data with our AI chatbot
- Communication engagement metrics
How We Use Your Information
We use the collected information for:
- Providing and improving our construction and renovation services
- Communicating about your projects and services
- Sending newsletters and marketing communications
- Processing and responding to inquiries
- Operating and optimizing our automated workflows and sequences
- Managing employee and contractor relationships
- Analyzing and improving our website and services
- Complying with legal obligations
Automated Processing and Communications
Our website and services utilize software for:
- Automated marketing sequences and workflows
- AI-powered chatbot interactions
- Email and text message communications
- Newsletter distribution
- Customer relationship management
- Data analytics and reporting
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Secure data storage through our relationship management software
- Encrypted data transmission
- Access controls and authentication measures
- Regular security assessments
- Employee training on data protection
Data Sharing and Third Parties
We may share your information with:
- Our CRM and automation platform provider
- Service providers and contractors necessary for project completion
- Professional advisers (lawyers, accountants, etc.)
- Government authorities when required by law
We do not sell your personal information to third parties.
Your Rights
As a NYC resident, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent for automated processing
- Request a copy of your data
Communication Preferences
You can manage your communication preferences by:
- Clicking the "unsubscribe" link in our emails
- Replying "STOP" to text messages
- Contacting us directly with specific requests
- Adjusting preferences in your account settings
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Improve website functionality
- Analyze usage patterns
- Enhance user experience
- Enable certain features of our CRM system
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us at:
Albion Construction
60-80 Catalpa Ave, Ridgewood, NY 11385
California Privacy Rights
While we only operate in NYC, if you are a California resident, you may have additional rights under the CCPA. Please contact us for more information.
Governing Law
This privacy policy is governed by the laws of the State of New York and applicable federal laws of the United States.